Billing Support
Payments are not yet available — this page describes the process that will apply at launch
Sheetward is currently in the Early Access waitlist phase and is not accepting payments or creating paid subscriptions. This page describes the billing-support process that will apply when paid subscriptions become available at public launch.
Contact Sheetward
Sheetward is operated by Semabytes Corp., 5900 Balcones Drive STE 100, Austin, TX 78731, USA.
Billing questions: billing@sheetward.com. Product support: support@sheetward.com. General inquiries: info@sheetward.com. Business phone: +1 214-531-4837. We answer within two business days.
Payments at launch
Sheetward expects to use Paddle as its authorized reseller and Merchant of Record for paid subscriptions. Paddle is expected to process payments, issue transaction receipts, calculate applicable taxes, and provide payment-related assistance. This arrangement is not yet active. Final payment-support links and instructions will be published on this page before paid subscriptions become available.
Sheetward never receives or stores your full payment-card details — payment information goes to the payment provider only.
Cancellation and refunds
Customers may cancel automatic renewal at any time. Cancellation takes effect at the end of the current paid billing period, and access continues through that date unless otherwise stated.
Refunds are described in the Billing & Refunds policy published on this website, including a 14-day money-back window for the first purchase of a paid subscription.