Contact us
Need to reach the team? The Contact us link in the top bar opens a short enquiry form — on every plan. It's the quick way to ask about sales, billing or compliance, or to share feedback. (For hands-on help with a tracked case, see support tickets.)
Pick a topic and your message goes straight to the right inbox — no forwarding chain. Which topics you see depends on your role, and only topics the team has set up an address for appear:
| Topic | Who can send it |
|---|---|
| General enquiry · Product · Feedback · Bug report | Everyone in the workspace |
| Sales · Support · Billing & payments · Compliance | Workspace admins and owners |
The form fills in what we already know, so sending takes a minute. It captures:
- Your details — name and email, pre-filled from your account, plus optional company, company size, country and phone.
- Workspace & account IDs — filled in automatically and read-only, so we can find your workspace right away. They stay blank for a pre-sign-up enquiry.
- Topic & message — what you'd like to talk about, and the details.
When you send it, your enquiry is emailed to the team's address for that topic with reply-to set to you — and stored on our side too, so nothing is lost even if email is briefly unavailable. You'll usually hear back by email.
Talking to sales? The Contact Sales button on the Plans page opens this form with Sales already picked. Choosing a custom-priced plan while signing up opens the same form as a public Talk to sales card — no account needed yet, so the workspace and account IDs stay blank.
Contact us or a support ticket? Contact us is a quick one-way enquiry, available on every plan — right for sales, billing, compliance, feedback and general questions. A support ticket (on plans that include them) is a tracked, two-way case with response-time targets — right for hands-on help with your apps or data.